
Refund Policy
1. Booking Confirmation
All retreat bookings are subject to availability and are only confirmed once payment has been received. A confirmation email will be sent to you with your booking details.
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2. Deposit & Payment
A deposit or full payment is required to secure your place on the retreat. Payment deadlines will be clearly communicated at the time of booking.
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3. Cancellation by Guest
Due to the small, intimate nature of our retreats, all bookings are subject to the following cancellation policy:
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Deposits are non-refundable.
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Cancellations made 30 days or more before the retreat start date: Refund of payments made, minus the deposit.
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Cancellations made less than 30 days before the retreat start date: No refund, except in exceptional circumstances at the discretion of Still & Sage.
We recommend travel insurance to cover any unforeseen circumstances, including illness or travel disruption.
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4. Transfers & Substitutions
Guests may request to transfer their booking to another retreat date, subject to availability and at the discretion of Still & Sage. Substitutions of attendees may also be considered with prior notice.
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5. Travel & Additional Expenses
Guests are responsible for all travel costs, including flights, transfers, and other personal expenses. These are non-refundable in the event of cancellation.
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6. Contact
For all cancellations, refund requests, or booking adjustments, please contact us as soon as possible via our website contact form.